Terms & Conditions

Global Diversity Practice is operated by Global Diversity Practice Ltd (Company No. 06894073 / VAT Reg. No. 976147190), a company registered in England and Wales, with registered offices at Riverside House, 37 Nab Lane, Shipley, BD18 4HQ, United Kingdom (“GDP”, “we” or “us”).

By accessing or using our platforms or websites (“Sites”) or the services at the Sites (“Services”) or purchasing or using our products (“Products”), you are agreeing to comply with and be bound by these terms (“Terms”).

Use of our Sites, Products and Services is also governed by our Privacy Policy which sets out how we collect, process and use your personal information.

Please read these Terms carefully before you start to use our Sites, Products or Services. We recommend that you print a copy of these Terms for future reference. If you do not agree to these Terms, you must not use our Sites, Products or Services.

1. GENERAL

1.1. These Terms were last updated on 31 January 2023.

1.2. By using our Sites, Products and Services, you are agreeing to these Terms and representing that you are at least 18 years old. If you are under 18 years old, your legal guardian should review and agree to these terms.

1.3. GDP reserves the right to amend or change these Terms at any time without notice. By using the Sites and Services after any changes have been posted, you agree to any new terms.

1.4. We may suspend, restrict or terminate your account and your access to our Sites, Products and Services with or without notice if we believe that you have breached these Terms.

2. ACCOUNT REGISTRATION

2.1. In order to use and access the Services and purchase our Products, you may need to register for an account on our website.

2.2. All information that you provide when opening an account must be accurate and up to date, including your name, address, credit or debit card numbers and expiration dates and any other payment information. You must notify us about any changes to your details, if your payment method is cancelled or if you become aware of a potential breach of security such as the unauthorised disclosure or use of your username or password.

2.3. You agree that you will take all steps necessary to protect your login details and keep them secret. You agree that you will not share your details or allow someone else to use your account. If you do not keep your login details secret or if you share your account or details with someone else, you accept full responsibility for the consequences (including being charged for additional use).

3. MAKING A PURCHASE, CANCELLATIONS & REFUNDS

3.1. We accept payment from the payment options shown at checkout, including Visa, Mastercard and American Express. We reserve the right to check the accuracy and validity of the payment method used, including its credit status in relation to the order value. We may refuse orders depending on the result of these checks.

3.2. We reserve the right to change our prices at any time without prior notice.

3.3. If the credit card used to pay is denominated in a currency other than British pounds sterling (GBP), you acknowledge that you may be charged additional administrative and/or currency conversion fees by the applicable bank or service provider, for which you will be responsible.

3.4. Delivery of Products will be by download or via access through the Sites. Download times may vary according to availability and may be subject to delays resulting from matters beyond our control, for which we will not be responsible.

3.5. Where you have purchased our Products from the Sites, you have 14 days after purchase (the “Cancellation Period”) to change your mind and cancel. Following expiry of the Cancellation Period, purchases are non-refundable and there is no right to refunds unless required by law. Please note that you may lose any right of cancellation that you have if you have used the Products or Services during the Cancellation Period.

3.6. If you have made a purchase in error or wish to change your mind during the Cancellation Period, you can cancel by e-mailing support@globaldiversitypractice.com

3.7. Please allow no less than 14 days for any refund to be processed and sent back to you. Refunds will be made via the original payment method that was used to make the purchase.

4. INTELLECTUAL PROPERTY RIGHTS

4.1. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in the Products, Sites and Services and all material or content supplied as part of the Products, Sites and Services will remain at all times vested in GDP or our licensors. You are permitted to use this material only as expressly authorised by us in accordance with these Terms. All rights not expressly granted by GDP in these Terms are reserved.

4.2. You may, for your personal, non-commercial use or for your organisation’s internal, non-commercial purposes only, access, view, print, download and store the content of the Sites, Products or Services.

4.3. Except as specified in these Terms, you may not, without GDP’s express permission:
4.3.1. sublicence, copy, modify, reproduce, republish, distribute, post, broadcast, transmit, frame, link (or deep-link to any other website), create derivative works from, rent, loan, decompile, reverse engineer or disassemble any part of the Sites, Products or Services;
4.3.2. use any of our trademarks;
4.3.3. remove or amend any trademark, copyright or other proprietary or attribution notice; and
4.3.4. create a database in electronic or structured manual form by systematically downloading and storing all or any of the Sites, Products or Services.

4.4. [In the event that you have requested and we have permitted any republication or distribution of any of our content, you must ensure that any use of such content attributes GDP as the source. If you are using our content in a format that does not already identify GDP as the source, an attribution to GDP (for example, Source: General Diversity Practice) should be included.]

4.5. Certain documents, materials and images have been published on the Sites with the permission of the relevant copyright owners. All rights are reserved on such materials and permission to copy or use them must be requested from the copyright owners.

5. WEBSITE TERMS OF USE

5.1. Accuracy
We try to be as accurate as possible on the Sites about the Services and Products including pricing and any descriptions. However, while try our best to ensure that product and services information on our website is correct, it is possible that the Sites may contain errors or inaccuracies. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice.

5.2. Availability
5.2.1. We cannot guarantee that you will have uninterrupted access to the Sites and our Services at all times. While we will make all effort to avoid it, access may be disrupted from time to time due to necessary maintenance, technical issues, network and system overloads or events outside of our control.
5.2.2. The inclusion of any products or services on Sites at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any Products or the Services at any time.
5.2.3. While we make all reasonable attempts to exclude viruses or other code with contaminating or disruptive properties from the Sites, we cannot ensure such exclusion and no liability is accepted for viruses and any computer code/software. You are recommended to take all appropriate safeguards before downloading information from the Sites or using the Services.

5.3. External links
We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites, you do so at your own risk.

5.4. Prohibitions
5.4.1. You are prohibited from using the Products, Services or Sites: (a) for any unlawful purpose; (b) to violate any applicable laws or regulations; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (e) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Sites or Services or of any other website or service; (f) to spam, phish, pharm, pretext, spider, crawl, or scrape; (g) for any obscene or immoral purpose or (h) to interfere with or circumvent the security features of the Sites, Services or any other websites or services.

5.5. Confidentiality
Any communication or material that you transmit to, or post on, any public area of the Sites including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.

6. WARRANTIES & DISCLAIMERS

6.1. The Sites, Products and Services are provided on an “as is” and “as available” basis without any representation or endorsement and we make no warranties of any kind, whether express or implied, in relation to the Products, Sites or Services, including but not limited to, implied warranties of non-infringement, compatibility, suitability, security, accuracy, conditions of completeness or any implied warranty arising from course of dealing or usage or trade.

6.2. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms, which may apply to the Services, Sites or Products, whether express or implied. This does not affect your statutory rights as a consumer.

7. LIABILITIES & INDEMNITIES

7.1. Nothing in these Terms limits or excludes our liability for:
7.1.1. death or personal injury by our negligence;
7.1.2. fraudulent misrepresentation; or
7.1.3. any other liability that cannot be excluded by law.

7.2. Subject to clause 7.1, we will not be liable or legally responsible in any way (whether in contract, tort (including negligence) or otherwise) for:
7.2.1. any losses or damages caused by circumstances beyond our reasonable control;
7.2.2. any loss that was not caused by any breach by us;
7.2.3. any economic losses (including without limitation loss of revenues, profits, contracts, business opportunity or anticipated savings);
7.2.4. any loss of of use or corruption of software or technical equipment;
7.2.5. any loss of goodwill, reputation or data; or
7.2.6. any special, indirect or consequential losses.

7.3. Any liability we do have for losses you suffer is strictly limited to any amount paid by you and the losses that were foreseeable. Loss or damage is only foreseeable where they could be contemplated by you and us at the time of you agreeing to these Terms.

7.4. You agree to indemnify and hold GDP and our affiliates harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) arising out of your breach of these Terms or your access or use of our Products, Sites and Services.

7.5. The limitations of liability and indemnities in this apply for the benefit of GDP, our affiliates, and all respective officers, directors, employees, agents or any company who we transfer our rights and obligations to in accordance with these terms and conditions.

8. MISCELLANEOUS

8.1. We collect personal information about you through your use of our Sites and Services. All information that we collect about you is subject to our Privacy Policy.

8.2. These Terms do not affect your legal rights. For further information about your legal rights, contact your local authority (for example, in the United Kingdom, this includes the Trading Standards Department or Citizen’s Advice Bureau).

8.3. If any part of these Terms is deemed to be unenforceable, the enforceability of any other part of these Terms will not be affected.

8.4. You may not assign, sub-licence or otherwise transfer your rights or obligations under these Terms to anyone else. You agree that we may assign or transfer any of our rights or obligations under these Terms without notice to you.

8.5. If we delay exercising or fail to exercise or enforce any right available to us under these Terms, such delay or failure does not constitute a waiver of that right or any other rights under these Terms.

8.6. These Terms shall be governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

9. HOW TO CONTACT US

If you have any feedback, questions or complaints or any requests for technical support, then please e-mail us at: support@globaldiversitypractice.com

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Privacy Policy

We are committed to safeguarding your privacy online.

We use the information we collect about you to help us understand more about how our site is used and to be able to send you communications about us that may be of interest to you, either electronically or otherwise.

Terms
‘Personally identifiable information’ refers to information that enables us to identify you, such as your email address, name, title, and address.

Our Privacy Policy
Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically. The following policy describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you.

This Privacy Policy applies to the personal data of our Website Users, Clients, Suppliers, and other people whom we may contact in order to facilitate our services.

The following sections provide further details as to how Global Diversity Practice Ltd processes your personal and includes information on the following FAQ’s:

• How we use your information
• Who is collecting your information?
• Will we share your personal data with third parties?
• Collection, use and distribution of my information
• How do I delete the information held about me by GDP?
• How do we store your data?
• Is my data protected?
• What about sensitive data?
• What about data security?
• Where will your personal data be processed?
• How long will your personal data be retained by us?
• How do we use Cookies & Tracking?
• Which rights do you have with respect to the processing of your personal data?

How do we use your information?
Global Diversity Practice Ltd uses the information we collect about you to help us with understanding more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.

Global Diversity Practice Ltd is bound by the requirements of the General Data Protection Regulations (GDPR).

You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge our services and for other related purposes including;

• Updating and enhancing client records
• Analysis for management purposes
• Legal and regulatory compliance
• Marketing and prospect identification purposes
• Contact Forms

Who is collecting your information?
When you are on the Global Diversity Practice Ltd website and are asked for personal information, you are sharing that information with Global Diversity Practice Ltd alone unless stated otherwise. For example, when you are completing the enquiry form on the “contact us” page.

Which personal data do we gather?
Global Diversity Practice collects personal data at its websites in two ways: (1) directly (for example, when you provide personal data to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website’s technology).

We may collect and process the following personal data:

• Personal data that you provide by filling in forms on our website. This includes registering to use the website, subscribing to services, newsletters and alerts, or further information. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how it will be used. It is completely up to you whether you want to provide it.
• If you contact us, we may keep a record of that correspondence.
• Social Network Information
• We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Our website collects personal data about your computer, including (where available) your IP address, operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.
• Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data. Please see the Cookies section below for more information.

What about sensitive data?
We do not generally seek to collect sensitive data (also known as special categories) through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with data privacy law requirements and/or ask for your consent.

The term “sensitive data” refers to the various categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories include racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union, physical or mental health, biometric or genetic data, sexual life or orientation, or criminal convictions and offences (including information about suspected criminal activities).

With whom do we share your information?
As a general rule, Global Diversity Practice Ltd will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When you complete any of the online forms we may share your information with our advisory board, partners, trainers, consultants or associates if your enquiry is in relation to diversity matters.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: https://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.

What are your choices regarding, collection, use and distribution of your information?
If you indicated that you are interested in receiving regular information about Global Diversity Practice Ltd services we will send you communications regarding Global Diversity Practice Ltd work and activities and industry news, either electronically or otherwise. In addition, we may send you direct mail that we feel may be of interest to you. Global Diversity Practice Ltd does not sell or rent user information to anyone.

What is our policy on allowing you to update or delete your personally identifiable information?
The accuracy of your individual identifying information is important to Global Diversity Practice Ltd. If you wish to make a subject access request, please click here.

How do we store your personal identifiable information?
The personal information that we collect from you may be sent and stored outside the European Economic Area (“EEA”) in order to carry out the activities listed in “Use of Your Information”.

What security precautions are in place to protect the loss, misuse, or alteration of your information?
When you give Global Diversity Practice Ltd personal information that information may be stored and processed outside of the UK and we take steps to ensure that your information is treated securely. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Global Diversity Practice Ltd cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

E-mail messages may not be secure and may be intercepted by third parties. If you send us an e-mail containing confidential information about you, you agree that you do so at your own risk and will not hold us responsible for any loss that you suffer as a result.

Child Protection
Global Diversity Practice Ltd only provides its services to individuals over the age of 16. Global Diversity Practice Ltd will not knowingly obtain personal data from minors, unless in circumstances where parental consent has been acquired.

Security precautions in place about data collected
When you give us personal information, we take steps to make sure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected. When you are on a secure page, a lock icon will appear in the URL section of browsers such as Microsoft Edge or Google Chrome.

Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Marketing
We would like to send you information about our services which may be of interest to you. If you have consented to receive marketing, you may opt out at any point as set out below.

You have a right at any time to stop us from contacting you for marketing purposes. To opt out please email: data@globaldiversitypractice.com

You may additionally opt out of e-mail communications by following the “Unsubscribe” link on any of our e-mail newsletters.

How long do we keep your personal information?
We may store the personal information that you have provided us with through the various methods described in this Privacy Notice in our databases such as our Customer Relationship Marketing database. We will only keep your personal information for as long as it is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using Global Diversity Practice services or stop using this. After this period, your personal information will be deleted from all of our systems.

We remind you that you have a right to have your personal information deleted at any time. Please see above.

Tracking Technology – How and why do we use it?
Global Diversity Practice does make use of tracking technologies (for example “Cookies”, “IP Addresses”, Log Files”, “Web Beacons”, “Tagging”) to gather certain information such as browser type and operating system, referring page, path through site, domain of ISP etc. for the purpose of improving the use and functionality of our websites and other purposes described below. Tracking technologies help us tailor our websites to your personal needs.

Cookies
We use Cookies to improve the use and functionality of our websites and to better understand how visitors use our websites and the tools and services offered on it and to communicate elsewhere on the web. The storage of Cookies on your computer provides an easy and convenient way for us to personalize or enhance your experience on our websites and to make your next visit more enjoyable.

IP Addresses
We may keep track of Internet Protocol (IP) addresses to (among other things): (i) troubleshoot technical concerns, (ii) maintain website safety and security, (iii) restrict access to our websites to certain users, and, (iv) better understand how our websites are utilized. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Log Files
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about web users’ browsing habits. These entries are generated anonymously and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they’ve viewed on our website and for how long), and, (iii) other similar navigational or click-stream data. We also use information captured in log file for our internal marketing and demographic studies, so we can constantly improve and customize the online services we provide you. Log files are used internally only and are not associated with any particular user.

Access to Information.
Global Diversity Practice Ltd allow customers to dispute the data stored on their behalf and where deemed appropriate, the customer may, at any time, request that directly relevant data be properly deleted or destroyed.

You can do this by emailing our data protection officer on data@globaldiversitypractice.com

Changes to our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 31 January 2023 and is in line with GDPR guidelines.

Want to know more?
If you remain concerned about information disclosure or have any questions about this Privacy Policy or your dealings with Global Diversity Practice Ltd you can contact us via the contact form on our site, or by contacting us at the following address:

Global Diversity Practice Ltd
Data Protection Officer
Riverside House
37 Nab Lane
Shipley
BD18 4HQ
United Kingdom

Alternatively, you may e-mail the Data Protection Officer at: data@globaldiversitypractice.com

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