Terms & Conditions

Global Diversity Practice is operated by Global Diversity Practice Ltd (Company No. 06894073 / VAT Reg. No. 976147190), a company registered in England and Wales, with registered offices at Riverside House, 37 Nab Lane, Shipley, BD18 4HQ, United Kingdom (“GDP”, “we” or “us”).

By accessing or using our platforms or websites (“Sites”) or the services at the Sites (“Services”) or purchasing or using our products (“Products”), you are agreeing to comply with and be bound by these terms (“Terms”).

Use of our Sites, Products and Services is also governed by our Privacy Policy which sets out how we collect, process and use your personal information.

Please read these Terms carefully before you start to use our Sites, Products or Services. We recommend that you print a copy of these Terms for future reference. If you do not agree to these Terms, you must not use our Sites, Products or Services.


1.1. These Terms were last updated on 31 January 2023.

1.2. By using our Sites, Products and Services, you are agreeing to these Terms and representing that you are at least 18 years old. If you are under 18 years old, your legal guardian should review and agree to these terms.

1.3. GDP reserves the right to amend or change these Terms at any time without notice. By using the Sites and Services after any changes have been posted, you agree to any new terms.

1.4. We may suspend, restrict or terminate your account and your access to our Sites, Products and Services with or without notice if we believe that you have breached these Terms.


2.1. In order to use and access the Services and purchase our Products, you may need to register for an account on our website.

2.2. All information that you provide when opening an account must be accurate and up to date, including your name, address, credit or debit card numbers and expiration dates and any other payment information. You must notify us about any changes to your details, if your payment method is cancelled or if you become aware of a potential breach of security such as the unauthorised disclosure or use of your username or password.

2.3. You agree that you will take all steps necessary to protect your login details and keep them secret. You agree that you will not share your details or allow someone else to use your account. If you do not keep your login details secret or if you share your account or details with someone else, you accept full responsibility for the consequences (including being charged for additional use).


3.1. We accept payment from the payment options shown at checkout, including Visa, Mastercard and American Express. We reserve the right to check the accuracy and validity of the payment method used, including its credit status in relation to the order value. We may refuse orders depending on the result of these checks.

3.2. We reserve the right to change our prices at any time without prior notice.

3.3. If the credit card used to pay is denominated in a currency other than British pounds sterling (GBP), you acknowledge that you may be charged additional administrative and/or currency conversion fees by the applicable bank or service provider, for which you will be responsible.

3.4. Delivery of Products will be by download or via access through the Sites. Download times may vary according to availability and may be subject to delays resulting from matters beyond our control, for which we will not be responsible.

3.5. Where you have purchased our Products from the Sites, you have 14 days after purchase (the “Cancellation Period”) to change your mind and cancel. Following expiry of the Cancellation Period, purchases are non-refundable and there is no right to refunds unless required by law. Please note that you may lose any right of cancellation that you have if you have used the Products or Services during the Cancellation Period.

3.6. If you have made a purchase in error or wish to change your mind during the Cancellation Period, you can cancel by e-mailing support@globaldiversitypractice.com

3.7. Please allow no less than 14 days for any refund to be processed and sent back to you. Refunds will be made via the original payment method that was used to make the purchase.


4.1. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in the Products, Sites and Services and all material or content supplied as part of the Products, Sites and Services will remain at all times vested in GDP or our licensors. You are permitted to use this material only as expressly authorised by us in accordance with these Terms. All rights not expressly granted by GDP in these Terms are reserved.

4.2. You may, for your personal, non-commercial use or for your organisation’s internal, non-commercial purposes only, access, view, print, download and store the content of the Sites, Products or Services.

4.3. Except as specified in these Terms, you may not, without GDP’s express permission:
4.3.1. sublicence, copy, modify, reproduce, republish, distribute, post, broadcast, transmit, frame, link (or deep-link to any other website), create derivative works from, rent, loan, decompile, reverse engineer or disassemble any part of the Sites, Products or Services;
4.3.2. use any of our trademarks;
4.3.3. remove or amend any trademark, copyright or other proprietary or attribution notice; and
4.3.4. create a database in electronic or structured manual form by systematically downloading and storing all or any of the Sites, Products or Services.

4.4. [In the event that you have requested and we have permitted any republication or distribution of any of our content, you must ensure that any use of such content attributes GDP as the source. If you are using our content in a format that does not already identify GDP as the source, an attribution to GDP (for example, Source: General Diversity Practice) should be included.]

4.5. Certain documents, materials and images have been published on the Sites with the permission of the relevant copyright owners. All rights are reserved on such materials and permission to copy or use them must be requested from the copyright owners.


5.1. Accuracy
We try to be as accurate as possible on the Sites about the Services and Products including pricing and any descriptions. However, while try our best to ensure that product and services information on our website is correct, it is possible that the Sites may contain errors or inaccuracies. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice.

5.2. Availability
5.2.1. We cannot guarantee that you will have uninterrupted access to the Sites and our Services at all times. While we will make all effort to avoid it, access may be disrupted from time to time due to necessary maintenance, technical issues, network and system overloads or events outside of our control.
5.2.2. The inclusion of any products or services on Sites at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any Products or the Services at any time.
5.2.3. While we make all reasonable attempts to exclude viruses or other code with contaminating or disruptive properties from the Sites, we cannot ensure such exclusion and no liability is accepted for viruses and any computer code/software. You are recommended to take all appropriate safeguards before downloading information from the Sites or using the Services.

5.3. External links
We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites, you do so at your own risk.

5.4. Prohibitions
5.4.1. You are prohibited from using the Products, Services or Sites: (a) for any unlawful purpose; (b) to violate any applicable laws or regulations; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (e) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Sites or Services or of any other website or service; (f) to spam, phish, pharm, pretext, spider, crawl, or scrape; (g) for any obscene or immoral purpose or (h) to interfere with or circumvent the security features of the Sites, Services or any other websites or services.

5.5. Confidentiality
Any communication or material that you transmit to, or post on, any public area of the Sites including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.


6.1. The Sites, Products and Services are provided on an “as is” and “as available” basis without any representation or endorsement and we make no warranties of any kind, whether express or implied, in relation to the Products, Sites or Services, including but not limited to, implied warranties of non-infringement, compatibility, suitability, security, accuracy, conditions of completeness or any implied warranty arising from course of dealing or usage or trade.

6.2. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms, which may apply to the Services, Sites or Products, whether express or implied. This does not affect your statutory rights as a consumer.


7.1. Nothing in these Terms limits or excludes our liability for:
7.1.1. death or personal injury by our negligence;
7.1.2. fraudulent misrepresentation; or
7.1.3. any other liability that cannot be excluded by law.

7.2. Subject to clause 7.1, we will not be liable or legally responsible in any way (whether in contract, tort (including negligence) or otherwise) for:
7.2.1. any losses or damages caused by circumstances beyond our reasonable control;
7.2.2. any loss that was not caused by any breach by us;
7.2.3. any economic losses (including without limitation loss of revenues, profits, contracts, business opportunity or anticipated savings);
7.2.4. any loss of of use or corruption of software or technical equipment;
7.2.5. any loss of goodwill, reputation or data; or
7.2.6. any special, indirect or consequential losses.

7.3. Any liability we do have for losses you suffer is strictly limited to any amount paid by you and the losses that were foreseeable. Loss or damage is only foreseeable where they could be contemplated by you and us at the time of you agreeing to these Terms.

7.4. You agree to indemnify and hold GDP and our affiliates harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) arising out of your breach of these Terms or your access or use of our Products, Sites and Services.

7.5. The limitations of liability and indemnities in this apply for the benefit of GDP, our affiliates, and all respective officers, directors, employees, agents or any company who we transfer our rights and obligations to in accordance with these terms and conditions.


8.1. We collect personal information about you through your use of our Sites and Services. All information that we collect about you is subject to our Privacy Policy.

8.2. These Terms do not affect your legal rights. For further information about your legal rights, contact your local authority (for example, in the United Kingdom, this includes the Trading Standards Department or Citizen’s Advice Bureau).

8.3. If any part of these Terms is deemed to be unenforceable, the enforceability of any other part of these Terms will not be affected.

8.4. You may not assign, sub-licence or otherwise transfer your rights or obligations under these Terms to anyone else. You agree that we may assign or transfer any of our rights or obligations under these Terms without notice to you.

8.5. If we delay exercising or fail to exercise or enforce any right available to us under these Terms, such delay or failure does not constitute a waiver of that right or any other rights under these Terms.

8.6. These Terms shall be governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.


If you have any feedback, questions or complaints or any requests for technical support, then please e-mail us at: support@globaldiversitypractice.com